Our position
If content appears through our service that a rights holder believes should not be there, that is something we want to fix, and a valid notice is the fastest way to get it fixed. Notices are actioned on receipt rather than contested by default.
Sending a takedown notice
Send notices to [email protected] with the subject line "DMCA Notice". To be valid under 17 U.S.C. § 512(c)(3), a notice must include: identification of the copyrighted work; identification of the specific material claimed to be infringing, precisely enough for us to locate it; your contact details; a statement of good-faith belief that use is unauthorised; a statement that the information is accurate and that you are authorised to act for the rights holder; and your physical or electronic signature.
We act on valid notices within two business days and will confirm the action taken to the address that sent the notice.
Counter-notices
If material was removed in error, the affected party may submit a counter-notice containing the elements required by 17 U.S.C. § 512(g)(3). We will forward it to the original complainant and may restore the material after 10 business days unless we receive notice of legal action.
Repeat infringers
We terminate accounts of subscribers who repeatedly use the service to infringe copyright, including by recording and redistributing content. Redistribution is separately prohibited by our Terms of Service.
Misrepresentation
Knowingly submitting a false notice carries liability for damages under 17 U.S.C. § 512(f). We keep records of all notices received.